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Frequently Asked Questions

Last updated: October 5, 2023

General Questions

What is GRElts?

GRElts is a comprehensive GRE preparation platform designed to help students prepare effectively for the Graduate Record Examination (GRE). We offer practice questions, video lessons, flashcards, and personalized study plans to maximize your GRE score potential.

How is GRElts different from other GRE prep platforms?

GRElts distinguishes itself through our adaptive learning technology, real GRE questions vault, highly targeted practice sets, and our unique coin economy that gives you control over which resources to unlock. We also offer detailed performance analytics and weakness tracking to focus your study efforts.

Is GRElts affiliated with ETS (the makers of the GRE)?

No, GRElts is not affiliated with, endorsed by, or sponsored by ETS. GRE® is a registered trademark of Educational Testing Service (ETS). GRElts is an independent test preparation platform designed to help students prepare for standardized tests.

Account & Registration

How do I create an account?

Creating an account is simple. Click on the "Sign Up" button in the top right corner of the page and follow the prompts to sign in with your Google account. We use Google authentication to provide a secure and streamlined login experience.

Can I use GRElts without creating an account?

While some basic information is accessible without an account, you'll need to sign in to access practice questions, save your progress, track your performance, and use most features of the platform.

How can I delete my account?

To delete your account, please contact our support team at support@grelts.com. We'll process your request within 3 business days and confirm once your account has been deleted.

Features & Content

What types of practice questions does GRElts offer?

GRElts offers various question types covering both the Quantitative and Verbal sections of the GRE:

  • Quantitative Comparison
  • Problem Solving
  • Data Interpretation
  • Text Completion
  • Sentence Equivalence
  • Reading Comprehension

What is the "Real GRE Questions Vault"?

Our Real GRE Questions Vault contains high-quality questions that mimic the style, difficulty, and format of actual GRE questions. These premium questions are carefully crafted to provide the most authentic practice experience. You can unlock these questions using coins earned or purchased on the platform.

How do video courses work?

Our video courses feature expert instructors explaining key concepts, strategies, and techniques. Courses are organized by topic and skill level, with progress tracking to help you stay on target. Some courses are freely available, while others require premium access.

Coins & Premium

What are coins and how do I earn them?

Coins are GRElts' virtual currency that can be used to unlock premium content. You can earn coins by:

  • Completing daily goals and challenges
  • Maintaining study streaks
  • Watching advertisements
  • Referring friends to GRElts
  • Purchasing coin packages directly

What benefits do Premium members get?

Premium membership includes:

  • Ad-free experience throughout the platform
  • Access to all video courses and advanced lessons
  • Bonus coins monthly to unlock more content
  • Advanced performance analytics and insights
  • Priority customer support

Can I get a refund for coin purchases?

Due to the digital nature of our content, coins and premium subscriptions are non-refundable once purchased. If you encounter technical issues with your purchase, please contact our support team for assistance.

Technical & Support

Which browsers and devices are supported?

GRElts is optimized for the latest versions of Chrome, Firefox, Safari, and Edge. Our responsive design works on desktops, laptops, tablets, and mobile devices, though we recommend using a laptop or desktop for the best experience, especially for practice tests.

How can I contact customer support?

You can reach our customer support team through:

  • Email: support@grelts.com
  • Contact form: Available on our Contact page
  • Live chat: Available for Premium members during business hours
We typically respond to all inquiries within 24-48 hours.

Does GRElts have a mobile app?

Currently, GRElts is a web-based platform optimized for mobile browsers. A dedicated mobile app is in development and expected to launch soon. We'll announce its release on our website and social media channels.

Still have questions?

If you couldn't find the answer you were looking for, please visit ourHelp CenterorContact Usdirectly. We're here to help!